Information for Passengers

Maximum Rates of Fare

Non-airport and airport trips may not exceed:

Flag Drop $3.80 for first 1/10 mile
Mileage Rate $4.00 per mile 
Waiting Time $32.00 per hour waiting time/traffic delay
(An additional $2.98 surcharge applies to airport originated trips)

Maximum Rates of Fare (Additional 6% for Taxicabs equipped with electronic point of sale device)

Non-airport and airport trips may not exceed:

Flag Drop $4.00 for first 1/10 mile
Mileage Rate $4.20 per mile at the rate of $0.30 for each additional 1/10 mile
Waiting Time $34.00 per hour waiting time/traffic delay
(An additional $2.98 surcharge applies to airport originated trips)

Dispatch Services

You can call any dispatch service for taxi reservations. All taxicabs must be equipped with a two-way radio or electronic communication and all permit holders must subscribe to a dispatch service company. You may also hail taxis on the street or at any taxi stand. We recommend you get a receipt at the end of your ride so you can trace any items you may have lost in the taxi.

Airport Dispatch (sd.cab) 619.946.TAXI
American Dispatch Service 619.234.1111
Chase Dispatch Service 619.955.8888
Orange Dispatch Service
(Wheelchair Accessible Vehicles)		 619.223.5555
Patriot Dispatch Service
(Wheelchair Accessible Vehicles)		 619.456.3080
Silver Cab Inc. Dispatch Service 619.280.5555
United Dispatch 619.280.4444
USA Cab Dispatch
(Wheelchair Accessible Vehicles)		 619.231.1144
Yellow Dispatch Service (rideyellow.com) 619.444.4444
858.444.4444

Passenger Bill of Rights

As a passenger in a taxicab, shuttle, or other for-hire vehicle either at the San Diego International Airport or within the MTS areas of jurisdiction, you are entitled to:

  • A driver who is courteous, English-speaking, who uses the most direct route to your destination and obeys all traffic laws;
  • The use of the heater or air conditioner upon request, when available;
  • A clean passenger seating area and luggage compartment;
  • A smoke-free vehicle;
  • A radio-free (silent) trip;
  • A driver who will not use a cellular phone while driving;
  • View the driver’s identification card, company name, and vehicle number displayed in the driver compartment of the vehicle;
  • Pay only the rate of fare posted in the vehicle for your destination;
  • Pay with cash or a credit card;
  • Receive a receipt for your trip;
  • Receive assistance with luggage.

Please note: A driver is not obligated to transport any person who is verbally or otherwise abusive to the driver.

For questions or comments regarding service, or for lost items, please call:

619.400.2685 (airport-originated trips) or 619.235.2643 (MTS)

PLEASE MAKE CERTAIN YOU HAVE ALL OF YOUR BELONGINGS BEFORE LEAVING THE VEHICLE