Information for Passengers

The below maximum rates of fare are the most a taxicab may charge for a trip. Prior to the beginning of the trip, taxicab drivers and prospective passengers may agree to a rate of fare which is equal to or less than the below maximum rates of fare.

Maximum Rates of Fare

Non-airport and airport trips may not exceed:

Flag Drop $3.80 for first 1/10 mile
Mileage Rate $4.10 per mile 
Waiting Time $33.00 per hour waiting time/traffic delay
(An additional $2.98 surcharge applies to airport originated trips)

Maximum Rates of Fare (Additional 6% for Taxicabs equipped with electronic point of sale device)

Non-airport and airport trips may not exceed:

Flag Drop $4.00 for first 1/10 mile
Mileage Rate $4.30 per mile at the rate of $0.30 for each additional 1/10 mile
Waiting Time $35.00 per hour waiting time/traffic delay
(An additional $2.98 surcharge applies to airport originated trips)

Dispatch Services

You can call any dispatch service for taxi reservations. All taxicabs must be equipped with a two-way radio or electronic communication and all permit holders must subscribe to a dispatch service company. You may also hail taxis on the street or at any taxi stand. We recommend you get a receipt at the end of your ride so you can trace any items you may have lost in the taxi.

Airport Dispatch (sd.cab) 619-946-TAXI
American Dispatch Service 619-234-1111
Chase Dispatch Service 619-955-8888
Coastal Dispatch 619-760-2880
Flywheel San Diego 657-204-6690
Orange Dispatch Service
(Wheelchair Accessible Vehicles)
619-223-5555
Patriot Dispatch Service
(Wheelchair Accessible Vehicles)
619-456-3080
Silver Cab Inc. Dispatch Service 619-280-5555
United Dispatch 619-280-4444
USA Cab Dispatch
(Wheelchair Accessible Vehicles)
619-231-1144
Yellow Dispatch Service (rideyellow.com) 619-444-4444
858-444-4444

Passenger Bill of Rights

As a passenger in a taxicab, shuttle, or other for-hire vehicle either at the San Diego International Airport or within the MTS areas of jurisdiction, you are entitled to:

  • A driver who is courteous, English-speaking, who uses the most direct route to your destination and obeys all traffic laws;
  • The use of the heater or air conditioner upon request, when available;
  • A clean passenger seating area and luggage compartment;
  • A smoke-free vehicle;
  • A radio-free (silent) trip;
  • A driver who will not use a cellular phone while driving;
  • View the driver’s identification card, company name, and vehicle number displayed in the driver compartment of the vehicle;
  • Pay only the rate of fare posted in the vehicle for your destination;
  • Pay with cash or a credit card;
  • Receive a receipt for your trip;
  • Receive assistance with luggage.

Please note: A driver is not obligated to transport any person who is verbally or otherwise abusive to the driver.

For questions or comments regarding service, or for lost items, please call:

619-400-2685 (airport-originated trips) or 619-235-2643 (MTS)

PLEASE MAKE CERTAIN YOU HAVE ALL OF YOUR BELONGINGS BEFORE LEAVING THE VEHICLE